Front Desk Manager
1 week ago
Job Summary:
We are seeking a highly motivated and customer-focused Front Desk Manager to join our team at Crunch Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a seamless member experience.
Key Responsibilities:
- Manage membership sales and promotions to drive revenue growth
- Provide exceptional customer service to members and guests, ensuring a welcoming and inclusive atmosphere
- Process membership transactions, including check-ins, payments, and sales
- Facilitate communication of special events and promotions to members
- Maintain a clean and organized work area, adhering to company standards
- Assist in projects and initiatives as delegated by management
- Follow all company policies and procedures, as outlined in the Employee Handbook
Requirements:
- Fluent in English
- Proficient reading and writing skills
- Computer skills, including proficiency in membership software
- Sales experience, preferably in a customer-facing role
- Strong customer service skills, with a focus on providing exceptional member experiences
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
What We Offer:
- A competitive salary and bonus structure
- Opportunities for advancement and professional growth
- A dynamic and supportive work environment
- Employee discounts and perks
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