Customer Service Representative

24 hours ago


Ypsilanti, Michigan, United States Aimbridge Hospitality Full time
Key Responsibilities

As a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service during their stay. This includes greeting and registering guests, answering phone calls, and settling guest accounts upon completion of their stay.

Primary Responsibilities:
  • Answering phone calls and responding to guest inquiries
  • Providing outstanding guest service and resolving any issues that may arise
  • Registering guests and processing their accounts
  • Settling guest accounts upon completion of their stay
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Basic math skills and accuracy with handling cash and credit transactions


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