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Receptionist - Miami Acura

2 months ago

Miami, Florida, United States Hanania Auto Group Full time
About Us

Hanania Automotive Group is a reputable, family-owned business that prides itself on delivering exceptional customer experiences.

Job Summary

We are seeking a friendly and professional Receptionist to play a crucial role in ensuring smooth communication within our organization and providing a welcoming atmosphere for all visitors.

Key Responsibilities
  • Greet customers, guests, and visitors with warmth and professionalism, setting the tone for their experience.
  • Answer phones efficiently, transfer calls, and take messages while providing helpful information to customers with genuine care.
  • Assist customers with payments, ensuring a smooth and friendly checkout process.
  • Keep our refreshment area stocked with snacks and beverages, creating a cozy space for visitors.
  • Ensure the reception area is clean, organized, and inviting, reflecting our commitment to customer satisfaction.
  • Work closely with team members and departments, fostering a cooperative spirit and sharing important updates.
  • Complete closing transaction documents accurately and balance the cash drawer to maintain financial integrity.
  • Be open to performing other duties as assigned, contributing to the overall success of our team.
Qualifications
  • High School Diploma or GED required.
  • Prior customer service experience is preferred.
  • Proficiency in MS Office applications (Outlook, Excel, Word).
  • Excellent written and verbal communication skills.
  • Strong professional demeanor and appearance.
  • Ability to work well with others and manage multiple phone lines.
  • Must be flexible with shift availability.
  • Ability to sit for prolonged periods and work on a computer.
  • Must be able to lift up to 15 pounds and perform various physical tasks (bending, stretching, kneeling, squatting).
  • A valid driver's license.
  • Must pass background check and hair follicle drug screen.

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.