Senior Facilities Operations Manager
3 hours ago
Jones Lang LaSalle is seeking a highly skilled Senior Facilities Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing multiple client locations, focusing on strategic vendor management and operational excellence across diverse sites.
Key Responsibilities- Develop and implement multi-site strategies for vendor management and operational efficiency
- Lead and mentor a team of site managers across multiple locations
- Standardize vendor management practices and performance metrics across all sites
- Conduct high-level reviews of vendor performance and contract compliance
- Coordinate with regional and global teams to align site operations with broader organizational goals
- Identify and implement best practices and innovative solutions across multiple sites
- Manage complex vendor relationships and resolve escalated issues
- Analyze cross-site data to drive continuous improvement and cost optimization
- Serve as the primary point of contact for senior client stakeholders on multi-site operational matters
- Minimum 8 years of experience in site operations or vendor management, with at least 3 years in a multi-site leadership role
- Proven track record in strategic vendor management and operational excellence across diverse locations
- Strong leadership and team management skills
- Advanced knowledge of contract management, performance metrics, and financial analysis
- Excellent communication, negotiation, and stakeholder management skills
- Proficiency in enterprise-level facility management and vendor management software
- Experience in developing and implementing multi-site operational strategies
- Bachelor's degree in Facility Management, Business Administration, or related field; Master's preferred
- Professional certifications such as CFM, IFMA Fellow, or equivalent senior-level credentials
- Experience managing both hard and soft services vendors across a variety of facility types
- Knowledge of global best practices in facility management and vendor relations
- Familiarity with international regulations and compliance requirements in facility management
- Experience with large-scale cost optimization projects and strategic budget management
- Proficiency in change management and organizational transformation
- Understanding of emerging technologies in facility management and their strategic application
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