Veterinary Services Manager
5 days ago
The Assistant Hospital Services Manager is a key member of our team, responsible for overseeing the daily operations of assigned disciplines and departments. This role requires a strong focus on creating an exceptional client experience, operational planning, and staff development.
Key Responsibilities- Department Oversight: Ensure compliance with hospital operating procedures and adherence to local, state, and federal regulations.
- Resource Allocation & Staff Scheduling: Develop staff schedules to maximize productivity and service while managing labor within budget constraints.
- Collaboration with Medical Director: Work closely with the hospital medical director to ensure effective deployment of medical services.
- Client and Pet Flow Management: Regularly assess and ensure efficient client and pet flow through departments.
- Resource Evaluation and Recommendation: Evaluate department needs and recommend resources to meet those needs.
- Work Area Maintenance: Ensure department work areas are clean, safe, and hospitable for staff, patients, and clients.
- Financial and Benchmarking Management: Participate in evaluating financial and benchmarking information to ensure departmental goals are met.
- Collaboration with Corporate Teams: Work with corporate teams to ensure departmental goals are met.
- Team Development: Develop and build teams, fostering mutual trust, respect, and cooperation among team members.
- Recruitment and Hiring: Participate in recruitment, interview, and hiring for all open staff positions and doctors.
- Performance Standards and Reviews: Set production and performance standards and follow up through monitoring, assessing, and evaluating employee performance.
- Training and Development: Ensure appropriate training for all staff, focusing on exceptional customer service and hospitality.
- Change Management: Work with the Hospital Director to facilitate change management in the hospital.
- Payroll and Workers' Compensation: Resolve and approve payroll matters and report Workers' Comp claims promptly.
- Bachelor's Degree or equivalent work experience.
- 5 years managing or leading a team of 25+ people.
- Human healthcare or veterinary background a plus.
- Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community.
- Excellent communication and organizational skills, and the ability to deliver exceptional client service.
- Full-time benefits include health, dental, vision, disability, and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, personal pets discount, paid time off, and a generous CE allowance.
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Veterinary Services Manager
7 days ago
San Marcos, California, United States Ethos Veterinary Health Full timeAbout the Role:The Assistant Hospital Services Manager is a key member of our team, responsible for overseeing the daily operations of our veterinary hospital. This role requires a strong leader who can create an exceptional client experience, while ensuring the highest level of care for our patients.Key Responsibilities:Department Oversight: Oversee the...
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Veterinary Department Manager
1 week ago
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San Marcos, California, United States Ethos Veterinary Health Full timeAbout Ethos Veterinary HealthEthos Veterinary Health is a leading network of specialty and emergency hospitals across North America, dedicated to delivering compassionate, unparalleled care and rewarding careers. Our integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach...
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San Marcos, California, United States Ethos Veterinary Health Full timeAbout Ethos Veterinary HealthEthos Veterinary Health is a leading network of specialty and emergency hospitals across North America, dedicated to delivering compassionate, unparalleled care and rewarding careers. Our integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach...
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Veterinary Hospital Operations Manager
4 days ago
San Marcos, California, United States Ethos Veterinary Health Full timeAbout the RoleThe Assistant Hospital Services Manager is a key member of our team, responsible for overseeing the daily operations of assigned disciplines and departments. This role requires a strong focus on creating an exceptional client experience, operational planning, and staff development.Key ResponsibilitiesDepartment Oversight: Ensure compliance with...
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Lead Veterinary Technician
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Veterinary Imaging Specialist
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Clinical Supervisor, Veterinary Specialty
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Veterinary Imaging Specialist
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3 weeks ago
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Veterinary Specialty Clinical Supervisor
2 weeks ago
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Veterinary Technician
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San Marcos, California, United States Ethos Veterinary Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Supervisor to join our team at Ethos Veterinary Health. As a Clinical Supervisor, you will play a key role in leading our specialty departments and ensuring the delivery of high-quality, comprehensive, and personalized care to our clients and patients.Key ResponsibilitiesLeadership and...
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