Front Office Manager
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Front Office Manager to join our team at Concord Hospitality. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest satisfaction and product quality standards are met.
Key Responsibilities:
- Guest Service:
- Maintain a high level of guest satisfaction through prompt and courteous service.
- Develop and implement added value customer service programs to enhance the guest experience.
- Empower hotel staff to deliver exceptional guest service by encouraging and rewarding responsive guest assistance.
- Front Desk Management:
- Act as manager on duty for the hotel and manage front desk operations.
- Ensure front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities, and computer systems.
- Lead and assist in Revenue Management functions as requested.
- Human Resources:
- Manage human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, pay and reward programs to maintain a qualified front desk workforce.
- Maintain a positive, cooperative work environment between staff and management.
- Safety and Security:
- Ensure compliance with local health and safety codes and regulations.
- Recognize and correct potential safety hazards in the hotel.
- Operations:
- Maintain physical product standards by managing preventive maintenance programs and scheduling deep-cleaning activities.
- Ensure ongoing staff and employee involvement in preventive maintenance programs.
Requirements:
- High school diploma or equivalent required.
- 2+ years of experience in hotel operations, preferably in a front office management role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
What We Offer:
- Competitive wages and comprehensive benefit package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
-
Complex Front Office Manager
2 months ago
Dania Beach, Florida, United States AC Hotel by Marriott Fort Lauderdale Airport Full timeJob SummaryThe Front Office Manager is responsible for ensuring the operation of the Guest Services, AYS, Bellstand and Concierge in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Essential Job TasksRespond to all guests'...
-
Assistant Front Office Manager
4 days ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob SummaryAs a key member of our Front Office team at Le Meridien Dania Beach at Fort Lauderdale Airport, the Assistant Front Office Manager plays a vital role in ensuring the smooth operation of our front desk and guest services. This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional guest experiences.Key...
-
Overnight Front Office Specialist
2 weeks ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timePosition Overview:At Le Meridien Dania Beach at Fort Lauderdale Airport, we are dedicated to delivering exceptional experiences that allow our guests to explore the unique offerings of each destination. Our clientele is diverse, sophisticated, and values the timeless elegance of our service. We are seeking dedicated and knowledgeable individuals to enhance...
-
Overnight Front Office Auditor
2 weeks ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timePosition Overview:At Le Meridien Dania Beach at Fort Lauderdale Airport, we are dedicated to providing our guests with exceptional experiences that highlight the unique aspects of our location. Our ideal candidates are those who are inquisitive, imaginative, and culturally aware, embodying the essence of refined service. Role Summary:The primary role of the...
-
Overnight Front Office Auditor
1 week ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timePosition Overview:At Le Meridien Dania Beach at Fort Lauderdale Airport, we are dedicated to providing our guests with unique and enriching experiences that reflect the charm of our location. Our clientele consists of inquisitive and cultured individuals who value refined service and memorable interactions. We are currently seeking a proactive and...
-
Front Desk Representative
1 day ago
Dania Beach, Florida, United States Auro Hotels Full timeJob SummaryAuro Hotels is seeking a dynamic and customer-focused Front Desk Agent to join their team. As a Front Desk Agent, you will be the first point of contact for guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesGreet guests promptly and efficiently, using a positive and clear speaking voice to...
-
Front Office Operations Manager
6 days ago
Miami Beach, Florida, United States Vensure Employer Services Full timeWe are seeking a highly skilled and organized Front Office Manager to join our team at Vensure Employer Services. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our front office operations.Key Responsibilities:Multitasking and Prioritization: You will be responsible for managing multiple...
-
Front Office Manager
6 days ago
Deerfield Beach, Florida, United States Blue Sky Hospitality Solutions Full timeJob Summary:As a seasoned Front Office Manager at Blue Sky Hospitality Solutions, you will be responsible for ensuring exceptional guest service standards are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.Key Responsibilities:Lead a...
-
Front Office Operations Manager
4 days ago
West Palm Beach, Florida, United States The Belgrove Full timeAbout The BelgroveWelcome to The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course.Our Commitment to ExcellenceWe pride ourselves on providing...
-
Front Desk Night Auditor
4 days ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob DescriptionAt Le Meridien Dania Beach at Fort Lauderdale Airport, we are seeking a highly skilled and detail-oriented Front Desk Night Auditor to join our team. As a Front Desk Night Auditor, you will play a critical role in ensuring the smooth operation of our front office during the overnight shift.Key Responsibilities:Financial Management: Maintain...
-
Front Office Supervisor
2 weeks ago
Miami Beach, Florida, United States The Setai Full timePosition Overview:The Setai is seeking a dedicated and experienced Front Office Supervisor to enhance our Operations team. This role is essential in ensuring that our guests experience the highest level of service and satisfaction during their stay.About The Setai:Located in a luxurious oceanfront setting, The Setai combines the elegance of Asian traditions...
-
Front Office Representative
4 days ago
Miami Beach, Florida, United States Loews Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Loews Hotels. As a Front Office Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Registration and Check-In/Check-OutWelcome and register guests in a...
-
Front Office Coordinator
4 days ago
Delray Beach, Florida, United States PrideStaff Full timeJob DescriptionPrideStaff is seeking a highly skilled and detail-oriented Front Office Admin to join our team. As a Front Office Admin, you will be the first point of contact for clients and visitors, providing exceptional customer service and support to our organization.Key Responsibilities:Front Desk Operations: Greet clients and visitors, answer phone...
-
Front Desk Supervisor
3 months ago
Dania Beach, Florida, United States AC Hotel by Marriott Fort Lauderdale Airport Full timeGeneral Job DescriptionThe hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests...
-
Front Desk Night Auditor
2 days ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob SummaryLe Meridien Dania Beach at Fort Lauderdale Airport is seeking a highly skilled and detail-oriented Front Desk Night Auditor to join our team. As a Front Desk Night Auditor, you will be responsible for providing exceptional guest service while maintaining accurate accounts of cash, checks, and credit transactions.Key ResponsibilitiesFinancial...
-
Assistant Front Office Supervisor
2 weeks ago
West Palm Beach, Florida, United States Daily Management Inc Full timeJob OverviewDaily Management Inc. is seeking an Assistant Front Office Supervisor to join our team at Palm Beach Shores Resort. This role comes with a sign-on bonus upon hire.The selected candidate will play a crucial role in managing Front Office Operations, performing Manager on Duty responsibilities, and collaborating with various departments to enhance...
-
Receptionist for Front Office Operations
1 week ago
Deerfield Beach, Florida, United States Spring Footwear Corp Full timeFront Desk ReceptionistSpring Footwear Corp. is a well-established company dedicated to providing quality footwear since its inception. We are currently seeking a Front Desk Receptionist to manage all receptionist and administrative tasks at our main entrance. This role is pivotal as you will represent our company to all visitors, ensuring a positive first...
-
Luxury Resort Front Office Director
6 days ago
Delray Beach, Florida, United States Opal Grand Resort Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Opal Grand Resort. As a key member of our management team, you will be responsible for the day-to-day operations of the Front Desk and its associates.Key ResponsibilitiesGuest Satisfaction: Evaluate levels of guest satisfaction and monitor trends to ensure...
-
Assistant Front Office Supervisor
2 weeks ago
West Palm Beach, Florida, United States Daily Management Inc Full timeJob OverviewDaily Management Inc. is seeking an Assistant Front Office Supervisor to join our team at Palm Beach Shores Resort. This role is essential in managing Front Office Operations and performing Manager on Duty responsibilities, ensuring a seamless guest experience.Key Responsibilities:Oversee daily Front Office operations, ensuring adherence to...
-
Front Office Coordinator
4 days ago
Daytona Beach, Florida, United States Paul Davis Restoration & Remodeling of Volusia County Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Paul Davis Restoration & Remodeling of Volusia County. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing office operations, and supporting our restoration and reconstruction...