IT Training Specialist
1 week ago
IT Training Specialist - Hybrid Role
Local candidates preferred for a flexible work arrangement
DRS IT Solutions Inc is on the lookout for a dedicated professional who can facilitate training sessions at various locations and also conduct virtual classes. The primary responsibility will be to provide IT training to staff on both proprietary and commercial software applications. The selected candidate will receive training on these tools and will be expected to deliver instruction for desktop, web, and mobile platforms.
The role involves collaborating with users to assess training requirements, developing course content, and managing training schedules within the Learning Management System. Responsibilities include overseeing learner enrollments, assessments, and feedback collection to enhance training effectiveness.
The ideal candidate will possess skills in creating training materials such as presentations, guides, manuals, and videos. Proficiency in tools like Microsoft Word, PowerPoint, and other content development software is highly desirable.
Key Competencies:
- Instructional Skills: Utilizes diverse teaching methods to engage learners and enhance retention.
- Content Creation: Efficiently produces high-quality training materials with minimal revisions.
- Effective Communication: Maintains clear communication with team members and stakeholders regarding training initiatives.
- Team Collaboration: Works cohesively with colleagues to achieve shared objectives and supports team efforts.
- Customer Focus: Provides attentive and knowledgeable service to meet the needs of learners.
- Results Driven: Consistently meets performance targets and adheres to quality standards.
- Organizational Skills: Plans and manages schedules and resources effectively.
- Travel Flexibility: Willingness to travel for on-site training sessions.
Responsibilities Include:
- Following the guidance of the team leader and adhering to organizational objectives.
- Keeping the team informed about schedules and any potential issues.
- Maintaining up-to-date knowledge of IT applications relevant to training.
- Coordinating training schedules and ensuring readiness of training environments.
- Conducting both virtual and in-person training sessions.
- Building relationships across departments to identify training needs and promote class participation.
- Managing logistics for training sessions, including equipment and travel arrangements.
- Creating an engaging learning atmosphere for participants.
- Maintaining accurate records of training activities and participant progress.
- Reviewing and updating training materials as necessary.
- Participating in IT projects and providing support during product rollouts.
Best Regards,
DRS IT Solutions, Inc
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