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IT Training Specialist

2 months ago

Atlanta, Georgia, United States Integrated Resources, Inc ( IRI ) Full time

Job Title: IT Training Specialist

Location: Hybrid

Job Overview:

We are looking for a dedicated IT Training Specialist to lead training sessions and develop educational content for our team. This role involves delivering training on proprietary and commercial software applications to adult learners.

Key Responsibilities:

  • Conduct engaging training sessions for staff on various IT applications.
  • Collaborate with users to assess training needs and create relevant course materials.
  • Manage training schedules and enrollments through our Learning Management System.
  • Gather feedback through surveys to enhance training effectiveness.
  • Work closely with business units to promote training programs and address technical requirements.
  • Develop and maintain high-quality training materials, including presentations and user guides.
  • Utilize tools such as Microsoft Office and eLearning software to create interactive content.
  • Ensure accurate recordkeeping of training activities and participant progress.

Core Competencies:

  • Effective Training Delivery: Utilize diverse instructional methods to engage learners.
  • Content Creation: Quickly produce quality training resources with minimal revisions.
  • Communication Skills: Maintain clear communication with learners and team members.
  • Team Collaboration: Work cooperatively with colleagues to achieve shared objectives.
  • Customer Focus: Provide responsive and knowledgeable support to meet user needs.

Work Environment:

  • Standard work hours with a structured schedule.
  • Flexibility to work both remotely and on-site as required.
  • Adherence to company policies and procedures is essential.

Additional Information:

  • Travel may be required for on-site training sessions.
  • All equipment necessary for the role will be provided.
  • Compliance with all relevant policies and best practices is expected.