Operations Manager
7 days ago
As an Operations Manager at Amazon, you will play a critical role in leading and developing a team of salaried and hourly talent. Your primary responsibility will be to engage your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
Key Responsibilities:
- Support, mentor, and motivate your team to achieve business objectives
- Lead large-scope projects with site and regional impact, driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises, collaborating with all support teams to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach, standing/walking for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud, with variable temperatures and weather conditions
- Continuously climb and descend stairs (applies to sites with stairs)
Requirements:
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications:
- 1+ years of performance metrics, process improvement or lean techniques experience
About Amazon:
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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