Restaurant Operations Manager

2 months ago


Hebron, Kentucky, United States Chick-fil-A Full time
Job Description:

Restaurant Operations Manager

We are seeking a highly skilled and motivated Restaurant Operations Manager to oversee and manage the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of quality and customer service, and driving sales growth.

Key Responsibilities:
  • Food Preparation and Safety: Oversee food preparation, ensuring compliance with health, safety, and quality standards.
  • Inventory Management: Manage inventory and purchase food and supplies with an eye on quality and cost.
  • Reporting and Documentation: Prepare and submit daily operational reports and other documentation as requested.
  • Customer Service: Handle and resolve customer complaints in a courteous manner.
  • Team Management: Coach and develop Team Members to ensure they have the skills and knowledge to perform their roles effectively.
  • Quality Control: Maintain proper quality parameters and follow food safety and cleanliness guidelines.
Requirements:
  • Leadership Skills: Strong supervisory and leadership skills to motivate and develop Team Members.
  • Organizational Skills: Excellent organizational and time management skills to prioritize tasks and manage multiple responsibilities.
  • Food Safety Knowledge: Well-versed in food safety and restaurant guidelines to ensure compliance.
  • Communication Skills: Cheerful and positive attitude, with excellent communication skills to interact with Team Members, customers, and management.
  • Teamwork: Teamwork-oriented with the ability to foster a positive work environment.
  • Experience: Previous restaurant/food service management experience required.
Physical Requirements:
  • Physical Demands: Must be able to work quickly and efficiently, work on your feet for several hours at a time, and lift up to 50 pounds.
Benefits:
  • 401(k) Plan: Eligible for our 401(k) plan.
  • Health Insurance: Eligible for our health insurance plan.
  • Dental Insurance: Eligible for our dental insurance plan.
  • Vision Insurance: Eligible for our vision insurance plan.
  • Team Member Discount: Eligible for our team member discount.


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