Title Insurance Customer Support Specialist

2 weeks ago


Medford, Oregon, United States First American Financial Company Full time
About First American Financial Company
First American's Direct division specializes in providing title insurance and settlement services tailored for real estate transactions. With a commitment to a people-first culture, First American prioritizes diversity, equity, and inclusion, making it an excellent workplace for all.

Position: Customer Service Representative/Title Assistant

Role Overview:
  • Address title-related inquiries by collecting necessary information
  • Analyze and interpret various real estate documentation
  • Review legal documents to ensure precision and compliance
  • Engage professionally with clients and stakeholders
  • Support front desk operations and manage deliveries
Qualifications:
  • Genuine enthusiasm for assisting clients
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving capabilities
  • Interest in researching transaction histories
  • Team-oriented mindset
  • Proficiency in MS Office applications
  • Preferred: 2+ years of experience in title services
  • Must possess a valid driver's license for delivery tasks
Perks:
First American provides a robust benefits package that includes medical, dental, vision, 401k, and additional offerings. Experience a workplace that values diversity and allows you to express your authentic self.

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