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Billing Operations Coordinator

2 months ago


Louisville, Kentucky, United States Randstad Full time

Position Overview:
We are seeking a dedicated professional to fill the role of Contract Operations Specialist within a dynamic Healthcare and Logistics organization. This role offers a hybrid work environment, allowing for flexibility with remote work options.

Compensation:
The hourly wage for this position ranges from $20 to $23, with the company covering toll expenses upon permanent hire.

Key Qualifications:
- Minimum of two years' experience in billing and invoicing
- Background in accounting, particularly with chargebacks
- Proven customer service experience for at least two years
- Proficiency in ERP/billing software and Microsoft Office
- High School diploma or GED required

Work Schedule:
- Shift: First
- Hours: 8:30 AM - 5 PM

Core Responsibilities:
- Efficiently process chargebacks and manage invoicing and financial oversight for clients.
- Contribute to cash applications and collections on behalf of customers.
- Generate aging reports as requested by clients.
- Review and validate credit management reports.
- Ensure accurate contract pricing and unit measures are maintained.
- Keep comprehensive records of routine accounting transactions.
- Maintain updated contact documentation within CRM systems related to customer accounts.
- Address and resolve customer inquiries promptly.
- Foster and maintain strong customer relationships with expertise in order processing and conflict resolution.

Essential Skills:
- Basic Accounts Receivable knowledge
- Contract Administration and Review
- Chargebacks/RMA management
- Strong written communication abilities
- Basic software proficiency, particularly in Excel
- Operations and collections experience
- CRM and credit management skills

Experience Level:
- Minimum of 2 years in a relevant field

Randstad is a global leader in connecting talented individuals with outstanding companies. Our experienced agents are committed to understanding your employment needs and matching your skills with the right opportunities.

Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and abilities.

Randstad offers a comprehensive benefits package, including health coverage, an incentive and recognition program, and 401K contributions, all based on eligibility.