Operations Coordinator

5 days ago


Louisville, Kentucky, United States EmpowerMe Wellness Full time

### Job Title: Operations Coordinator

#### Overview

EmpowerMe Wellness is seeking an experienced Operations Coordinator to join our team. As an Operations Coordinator, you will play a critical role in providing administrative oversight in our senior living communities. Your primary responsibility will be to optimize therapists' schedules, support intakes, and ensure consistent and comprehensive interaction with residents, families, and staff.

#### Key Responsibilities

* Intake Process: Support clinic directions to drive completion of intake process for new residents, including gathering necessary documentation, information, and obtaining consent from resident or Power of Attorney (POA)
* Scheduling and Team Member Support: Review under hours reports and support Clinic Directors to coordinate therapists' weekly schedules to optimize efficiency
* Identifying Therapy Needs: Assist in identifying therapy needs and 360 participation (via falls reports, new move-ins, screening tracker, DC from therapy, etc.)
* Reporting: Review operational reports and act on closing gaps

#### Qualifications

* Certification in healthcare, business administration, or related field
* Two years of relevant experience in a senior living setting preferred
* Proven experience in administrative and operational roles, including managing schedules, handling correspondence, and maintaining records
* Excellent communication and interpersonal skills

#### Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An individual should possess the physical ability to lift/move 20lbs, maintain a stationary position, move freely, operate equipment, ascend/descend freely, position self to reach equipment above or below average standing height, and communicate with employees throughout the organization.

#### About EmpowerMe Wellness

EmpowerMe Wellness is on a mission to improve the lives of seniors and the communities they call home. We provide fully integrated healthcare to senior living communities nationwide, offering on-site care coordination, therapy, and pharmacy services. Our experienced team of more than 3,500 clinicians and professionals provide personalized health and wellness solutions that lead to healthier, happier tomorrows.



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