Intake Coordinator

2 weeks ago


Royal Oak, Michigan, United States Corewell Health Full time
Job Summary

The Intake Assistant plays a crucial role in the referral processing and patient data management at Corewell Health. This position requires strong communication skills, attention to detail, and the ability to work effectively with internal and external customers.

Key Responsibilities
  • Obtain initial and subsequent insurance authorization and pre-certification for in-office procedures, treatments, and services.
  • Research additional or alternative resources for non-covered services to prevent payment denials.
  • Maintain a close working relationship with site Patient Financial Counselor.
  • Communicate with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans.
  • Maintain a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines.
  • Assist in maintaining manuals, logs, and other required documentation.
  • Demonstrate an understanding of patient confidentiality to protect the patient and the clinic/corporation.
  • Follow policies and procedures to contribute to the efficiency of the front office.
  • Cover for and assist with other front office functions as requested.
Benefits

Corewell Health offers a comprehensive benefits package to meet your financial, health, and work-life balance goals. This includes:

  • Comprehensive benefits package
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on restaurants, phone plans, spas, and more
  • Optional identity theft protection, home and auto insurance, pet insurance
  • Traditional and Roth retirement options with service contribution and match savings
Qualifications

To be successful in this role, you will need:

  • High School Diploma or equivalent
  • 3 years of relevant experience, preferably in a medical business office setting with insurance procedures and patient interaction
  • Additional clinical background is a plus
About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized healthcare to our patients, members, and communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders, and innovators who continue to build on one shared mission statement - to improve health, instill humanity, and inspire hope.


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