Triage Nurse

5 days ago


Oak Ridge, Tennessee, United States Covenant Health Full time
Clinical Triage Nurse Job Summary

Covenant Health is seeking a skilled Clinical Triage Nurse to join our team. As a key member of our healthcare team, you will be responsible for organizing and coordinating the intake/admission/triage process, answering and processing calls, and reporting to the Clinical Supervisor, Office Manager, and Operations Manager.

Key Responsibilities:
  • Answer and process calls, triage as needed, and receive referral information based on provider contracts and staffing capacities.
  • Receive orders from MDs, communicate changes in patient assessment, and co-sign MD orders as needed.
  • Organize and process faxed information, document calls and interventions in messaging systems or charts, and maintain current knowledge of agency policies and procedures.
  • Conduct initial telephone assessments of patients, discuss recommended actions, and communicate within office(s) as needed.
  • Provide ICD-9 codes based on admitting/recertifying staff's communication of assessment findings, accurately use software to create and document clinical records, and maintain current knowledge of compliance guidelines.
  • Submit and follow up with necessary information for obtaining authorization of services, adhere to policies, procedures, and quality assessment programs, and perform other duties as assigned.
Requirements:
  • Graduate of an accredited school of nursing with diploma, ADN, BSN, or MSN.
  • Minimum of three (3) years of medical office triage experience, excellent customer service skills, and experience with Basic Microsoft Office.
  • Valid Tennessee Nursing license.

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