Transitional Living Program Case Manager

1 month ago

Royal Oak, Michigan, United States Lighthouse Full time
Job Title: Transitional Living Program Case Manager

At Lighthouse, we are committed to providing a supportive and inclusive environment for our clients. We are seeking a highly motivated and experienced Transitional Living Program Case Manager to join our team.

Job Summary:

The Transitional Living Program Case Manager will provide case management services to youth enrolled in our Graduated Apartment Program (GAP). This program is a two-year scattered-site transitional living program for youth ages [insert age range]. The Case Manager will work closely with clients to develop and implement individualized plans, provide education and information to the community, and promote greater independence and long-term stability.

Key Responsibilities:
  • Perform screenings and intakes for GAP clients via the Homeless Management Information System (HMIS)
  • Maintain a caseload of up to 20 active households
  • Complete asset/needs assessments and assist clients in developing and implementing an Individual Plan of Service (IPOS)
  • Assist youth to connect with resources based on the goals identified in the IPOS
  • Use the IPOS to provide a framework for services, activities, and resources that are needed
  • Assist clients in developing Housing Plans and Safety Plans
  • Maintain needed 90-day evaluation documentation both internally and within HMIS
  • Use the Mainstream Benefits Access Tool to screen and connect households to appropriate benefits
  • Screen and connect households to various internal and external housing programs and resources
  • Assist with landlord-tenant training
  • Assist clients in identifying and obtaining housing after program stay
  • Outreach with landlords for successful transition from TLP to stable housing
  • Provide access to service delivery that may include transportation and advocacy for the individual
  • Provide ongoing case management by meeting and maintaining consistent contact with individuals, minimally one hour each week, no less than 4 hours a month
  • Provide discharge planning for all individuals to ensure permanent exits into housing
  • Refer clients to Lighthouse's Follow-up Care program, upon exiting TLP into housing
  • Provide follow-up contacts to all past individual's services at 90 and 180 days after exit in accordance with grant requirements
  • Provide crisis intervention, as needed
  • Provide ongoing feedback of individual's movement toward achievement of their transitional goals, both to the individual and the service team
  • Utilize solution-focused strategies and motivational interviewing techniques to assist individuals in progressing toward their identified goals
  • Complete timely case notes and service transactions via HMIS and collect needed data to support the measurement of program outcomes
  • Assist with after-hours remote access to the building for clients, as needed
  • Attend all TLP program meetings, agency staff meetings, and supervision meetings
  • Perform other job-related duties as assigned
  • Maintain a shared landlord list to assist with landlord outreach and re-housing youth
  • Make referrals to other services as needed and work with other community providers to provide coordinated and collaborative services to clients
  • Once households are housed, provide a minimum of monthly case management
  • Once housed through TLP, continue to assist clients in applying for and obtaining mainstream benefits, including MDHHS and Section 8
  • Perform intakes, exits, and assessments for GAP clients within the Homeless Management Information System (HMIS)
  • Maintain accurate, thorough, and timely records of all activities, including group notes, case notes, client and general log entries, contact records, and service transactions in HMIS for monthly statistics for grant requirements, and HMIS entries
  • Establish rapport with youth and help connect them to desired services in an effort to obtain individualized goals while they are enrolled in our programs and during their 90 days of aftercare
Requirements:
  • Lived or professional experience working with people experiencing homelessness or extreme levels of poverty in the US
  • Associates degree
  • 1-2 years' experience in a role directly or indirectly related to human/social services and/or case management
  • Reliable transportation to transport clients and maintenance of automobile insurance
  • Valid driver's license
  • Knowledgeable in Microsoft Office Suite and Google Apps
  • Flexibility and the capacity to prioritize tasks in a rapidly changing environment
  • Ability to multitask effectively in a fast-paced environment
  • Ability to work with a challenging and diverse population
  • Ability to work evenings and weekends, as needed
Preferred Qualifications:
  • BSW from a 4-year accredited college or university or master's degree in a related field
  • 2+ years' experience in a role directly or indirectly related to human/social services and/or case management
  • Previous experience providing homeless recovery services to youth
  • An understanding of the social constructs impacting those experiencing economic instability
  • Knowledge of the social services landscape in Oakland County and surrounding areas, trauma-informed principles and values, Positive Youth Development, behavioral management, de-escalation techniques, basic intervention skills, and homeless recovery services
  • HMIS experience
  • Ability to self-regulate and work independently while coordinating with other staff
  • An appetite for innovation and creative problem-solving
  • Harm Reduction, Trauma-Informed Care, Housing First, and SPDAT training
  • Proven ability to work effectively with racially and ethnically diverse clients and teams
  • Ability to build consensus and resolve conflict; exhibits willingness to have difficult conversations
  • Exceptional communication ability, both written and oral
  • Ability to listen and accept feedback constructively
  • Possess high emotional intelligence skills
  • Unwavering personal integrity
  • Ability to work in a fast-paced, demanding, constantly changing environment

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Physical Demands:

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend, or lift up to 20 pounds. Contact with the public in office environments may risk exposure to irrational/hostile behavior, contagious diseases, or contact with domestic animals. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Transitional Living Program Case Manager

    1 month ago

    Royal Oak, Michigan, United States Lighthouse Full time

    Job SummaryLighthouse is seeking a skilled Transitional Living Program Case Manager to join our team. As a key member of our Youth Services team, you will provide case management services to youth enrolled in our Graduated Apartment Program (GAP). This is a dynamic and rewarding role that requires a strong understanding of the challenges faced by homeless...

  • Physician Assistant or Nurse Practitioner for Pain Management

    4 weeks ago

    Royal Oak, Michigan, United States NorthStar Anesthesia Full time

    Pain Management OpportunityNorthStar Anesthesia is seeking a skilled Physician Assistant or Nurse Practitioner to join our team at the Corewell Royal Oak/Troy Pain Clinic. As a key member of our multidisciplinary pain management team, you will be responsible for providing high-quality patient care and contributing to the development of individualized...

  • Rehabilitation Services Manager

    4 weeks ago

    Royal Oak, Michigan, United States Corewell Health Full time

    Job SummaryCorewell Health is seeking a highly skilled Rehabilitation Services Manager to join our team. This individual will be responsible for integrating rehabilitation services, care delivery, and programs across the continuum, ensuring streamlined and standardized care.Key Responsibilities:Collaborate with the director to ensure alignment of services...

  • Physician Assistant or Nurse Practitioner

    4 weeks ago

    Royal Oak, Michigan, United States NorthStar Anesthesia Full time

    Job Summary:We are seeking a highly skilled Physician Assistant or Nurse Practitioner to join our team at Corewell Royal Oak and Troy pain clinic. As a Pain Management Specialist, you will be responsible for providing high-quality patient care and contributing to the development of a multidisciplinary pain management program.Key Responsibilities:Assess...

  • Director of Youth Development and Program Growth

    3 weeks ago

    Royal Oak, Michigan, United States Lighthouse Full time

    Job Title: Director of Youth Development and Program GrowthAbout the Job: Lighthouse, a leading non-profit organization, is seeking a highly skilled and experienced professional to fill the role of Director of Youth Development and Program Growth. This critical position will lead the daily operations and overarching strategy within Lighthouse's runaway...

  • Physician Assistant/Nurse Practitioner

    4 weeks ago

    Royal Oak, Michigan, United States Corewell Health Full time

    Job SummaryWe are seeking a highly skilled Physician Assistant/Nurse Practitioner to join our Acute Critical Response Team at Corewell Health. As a critical care specialist, you will be responsible for providing high-quality patient care in a fast-paced environment.Key ResponsibilitiesAssess and stabilize patients in critical condition, utilizing your...

  • Youth Sports Program Coordinator

    4 weeks ago

    Royal Oak, Michigan, United States YMCA of Metropolitan Detroit Full time

    The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility.As a Youth Sports Program Coordinator, you will play a vital role in implementing the Y Positive Play Initiative (YPPI) - Y on the Fly mobile components for the YMCA of...

  • Member Experience Associate

    4 weeks ago

    Royal Oak, Michigan, United States YMCA of Metropolitan Detroit Full time

    The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Our team is passionate about making a positive impact in the lives of those around us. As a Member Experience Associate, you will play a vital role in ensuring exceptional...

  • Residential Specialist for Runaway Youth

    4 weeks ago

    Royal Oak, Michigan, United States Lighthouse Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Specialist to join our team at Lighthouse. This role will play a critical part in supporting the well-being and success of runaway youth in our residential programs.The Residential Specialist will work closely with our youth, providing guidance, support, and resources to help them...

  • Fitness Business Development Manager

    3 weeks ago

    Royal Oak, Michigan, United States Staffing Fitness Full time

    About Staffing FitnessWe are a recruitment agency specializing in the health, fitness, and wellness industry, dedicated to connecting top talent with the best opportunities.Job OverviewWe seek a highly motivated and driven Assistant Studio Manager to join our fitness gym team. This role will play a pivotal part in driving sales and marketing efforts by...

  • Advanced Practice Provider

    4 weeks ago

    Royal Oak, Michigan, United States Corewell Health Full time

    Improve Health, Instill Humanity, and Inspire HopeAt Corewell Health, we are committed to providing exceptional care to our patients. As a Nurse Practitioner/Physician Assistant in our Cancer Genetics Program, you will play a vital role in evaluating, diagnosing, and treating patients with diseases and adverse health conditions.Key Responsibilities:Evaluate...

  • Residential Specialist for Runaway Youth

    4 weeks ago

    Royal Oak, Michigan, United States Lighthouse Full time

    Job Title: Residential Specialist for Runaway YouthAbout Lighthouse: Lighthouse MI is a growing non-profit organization that offers a stronger collective response to poverty in our Metro Detroit community. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by providing assistance with emergency...

  • Corewell Health Royal Oak Anesthesia Opportunities

    4 weeks ago

    Royal Oak, Michigan, United States NorthStar Anesthesia Full time

    Role OverviewCorewell Health Royal Oak is seeking CRNA opportunities to join our team at NorthStar Anesthesia. This role offers increased compensation and a variety of cases, including hearts, thoracic, neurology, pediatrics, general, robots, vascular, OBGYN, urology, orthopedic, eyes, plastics, and NORA.Facility Description: Corewell Health has 12 hospitals...

  • Swim Instructor

    4 weeks ago

    Royal Oak, Michigan, United States YMCA of Metropolitan Detroit Full time

    The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Our mission is to provide a safe and supportive environment for individuals to learn and grow. As a Swim Instructor, you will play a vital role in helping us achieve this...

  • RN Care Coordinator

    4 weeks ago

    Royal Oak, Michigan, United States Corewell Health Full time

    About the RoleWe are seeking a skilled RN Care Coordinator to join our team at Corewell Health. As a key member of our care management team, you will play a critical role in coordinating patient care and ensuring seamless transitions between hospital and post-acute settings.Key ResponsibilitiesCoordinate patient care and develop individualized care plans to...

  • Associate Client Success Manager

    1 month ago

    Royal Oak, Michigan, United States SpotOn Full time

    About SpotOnAt SpotOn, we're revolutionizing the way restaurants and small businesses succeed with our innovative payment and software technology. Our mission is to empower local businesses to increase profits and create better experiences for their customers and employees.We're proud to have been recognized as one of Fast Company's Most Innovative Companies...

  • Outpatient Therapist

    4 weeks ago

    Royal Oak, Michigan, United States Oakland Family Services Full time

    About the OpportunityOakland Family Services is seeking a skilled Outpatient Therapist to join our team. As a member of our Day One program, you will provide treatment services and case management to youth and adults, both in-office and via tele-health.Key ResponsibilitiesProvide assessment, diagnosis, treatment planning, and individual/family/group therapy...

  • Mental Health Therapist

    4 weeks ago

    Royal Oak, Michigan, United States Oakland Family Services Full time

    About the Role:Oakland Family Services is seeking a dedicated and compassionate Therapist to join our team in the Day One program. As an Outpatient Therapist, you will provide treatment services and case management to youth and adults, in the office and/or via tele-health.Key Responsibilities:Provide assessment, diagnosis, treatment planning, and...

  • Outpatient Therapist

    4 weeks ago

    Royal Oak, Michigan, United States Oakland Family Services Full time

    About the OpportunityWe are seeking a highly skilled and compassionate Outpatient Therapist to join our team at Oakland Family Services. As a key member of our Day One program, you will provide treatment services and case management to youth and adults, utilizing evidence-based practices and interventions.Key ResponsibilitiesProvide assessment, diagnosis,...

  • Clinical Pharmacist Specialist Hematology Oncology Position

    3 weeks ago

    Royal Oak, Michigan, United States Corewell Health Full time

    Job SummaryCorewell Health is seeking a highly skilled Clinical Pharmacist Specialist to join our Hematology Oncology team. As a key member of our interdisciplinary team, you will provide leadership and expertise in clinical pharmacy services, ensuring the highest quality patient care and outcomes.Key ResponsibilitiesProvide clinical pharmacy services,...