Residential Specialist for Runaway Youth
4 weeks ago
About Lighthouse: Lighthouse MI is a growing non-profit organization that offers a stronger collective response to poverty in our Metro Detroit community. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by providing assistance with emergency basic needs alongside housing programs and supportive services designed to support long-term economic stability.
Position Summary: The Residential Specialist for Runaway Youth is an at-will position that reports to the Program Manager. This position will work with the youth enrolled within our co-located residential programs for young people under 18 who are experiencing unaccompanied homelessness. The Residential Specialist will be committed to implementing trauma-informed care with a Positive Youth Development approach in providing direct services to youth and families.
Responsibilities:
* Initiate and facilitate daily living skill development groups, interpersonal skill development, meal preparation and service, chore completion and recreational activities
* Coordinate and monitor shift activities among youth mentors, volunteers, and interns to engage youth in daily operation
* Ensure monitoring of daily activities in compliance with the case management and clinical individualized treatment plan for each youth
* Provide feedback to the RHY management team on interns, volunteers and peer mentors assigned to the shift, upon request
* Assist in the maintenance of the physical environment for safe operations in partnership with the RHY management team and facilities department
* Conduct and ensure face to face and/or telephone crisis intervention is available 24/7/365 with appropriate outcome planning for each caller
* Conduct intake interviews to identify and access agency services and/or coordination of referrals
* Ensure youth entering the RHY program receives an orientation conducted in a manner that respects the educational, language and special needs of each youth and/or family
* Consult with interdisciplinary teams to ensure youths needs are met and incompliance with evidence-based practices, program regulation, and federal, state, and local laws
* Coordinate transportation of youth to outside activities and required destinations, in compliance with legal regulations and agency policies
* Provide and monitor the proper use of prescription and over the counter medications, first aid and emergency procedures, as needed
* Ensure the provision of appropriate foods in keeping with federal, state, and local regulations for food handling, meal preparation and food storage
* Maintain accurate and thorough written records of all intake completion, HMIS and service log entries, daily operational activities including group notes, client, and general log entries, contact records, client registries, etc.
Other Core Responsibilities:
* Maintain approval to transport clients and provide transportation services as needed.
* Ensure the proper maintenance of client related files and records.
* Consistently implement service and data collection tools.
* Comply with attendance and punctuality policies, as well as all other Lighthouse policies and procedures.
* Enforce program rules, policies, and procedures and uphold agency values to maintain a safe, client-centered, and inclusive environment for clients, staff, interns, and volunteers.
* Assist with front-desk operations, answering phones, and crisis calls as needed.
Requirements:
* Lived or professional experience working with people experiencing homelessness or extreme levels of poverty in the US.
* High School Diploma
* 1-2 years' experience in a role directly or indirectly related to human/social services
* Ability to pass a rigorous background check including child welfare screenings and clearings
* Reliable transportation to transport clients, as needed, and maintenance of automobile insurance
* Valid driver's license, Lighthouse reserves the right to require a driving record check with respect to any employee where driving is an essential function of the position.
* Knowledgeable in Microsoft Office Suite and Google Apps
* Flexibility and the capacity to prioritize tasks in a rapidly changing environment
* Ability to multitask effectively in a fast-paced environment
* Ability to work with a challenging and diverse population
* Ability to work evenings and/or weekends
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