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Business Development Manager

2 months ago

Rockville, Maryland, United States Krispy Kreme Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Krispy Kreme. As an Assistant Manager, you will play a key role in ensuring the success of our shops by providing exceptional customer service, leading sales efforts, and maintaining high standards of quality and safety.

Key Responsibilities

  • Customer Service: Provide exceptional customer service to ensure guest satisfaction and loyalty.
  • Sales Leadership: Lead sales efforts to achieve business plan objectives and profitability.
  • Operations Management: Maintain high standards of quality and safety in the shop, including cleanliness, organization, and equipment maintenance.
  • Team Management: Supervise shifts, train and develop team members, and provide feedback and coaching to ensure team success.
  • Accounting and Finance: Assist with managing income and expense budgets, and reporting sales and other important information.

Requirements

  • Education: High school diploma or equivalent required; some college education preferred.
  • Experience: 1-2 years of experience in sales, customer service, and management.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong problem-solving skills.

About Krispy Kreme

Krispy Kreme is a leading manufacturer and retailer of premium doughnuts and coffee. We are committed to providing exceptional customer service and quality products to our guests.