Lead Cloud Reliability Engineer
2 weeks ago
Zscaler, a leader in cloud security, has been dedicated to creating a secure digital environment for enterprises since its inception in 2007. With a mission to enhance the safety of cloud operations and improve user experiences, Zscaler serves a vast array of clients, including a significant portion of Fortune 500 companies. As the architect of the world's largest security cloud, Zscaler is at the forefront of digital transformation, enabling organizations to be more agile, efficient, and secure.
Our engineering division has established a robust cloud security platform, continuously innovating and expanding our services. With over 100 patents and a commitment to enhancing our global presence, our team is recognized as a leader in cloud security, protecting millions of users across numerous countries. We invite you to bring your expertise and enthusiasm to our diverse team of cloud architects, software developers, and security specialists who are dedicated to empowering businesses with a cloud-first approach.
Position Overview
We are seeking a seasoned Principal Software Engineer to join our Cloud Reliability Engineering (CRE) team. Reporting directly to the Senior Director of CRE, your key responsibilities will include:
- Diagnosing and resolving cloud reliability challenges.
- Creating solutions and monitoring tools aimed at early detection and prevention of cloud and customer-related issues.
- Advocating for solutions that ensure dependable cloud security for our clientele.
- Collaborating with various engineering teams to spearhead initiatives that enhance the reliability of the Zscaler Cloud.
- Establishing yourself as a respected leader within the CRE organization, promoting automation tools and best practices across Zscaler.
- A minimum of 10 years of experience in software development or maintenance engineering, with proficiency in programming languages such as C, C++, or Python.
- Hands-on experience with network security products and a solid understanding of technologies like firewalls, VPNs, and data protection.
- Experience in developing automation tools for troubleshooting and monitoring.
- Demonstrated leadership capabilities and a vision for advancing cloud and customer reliability tools.
- A Bachelor's Degree in Computer Science or a related engineering field.
- Familiarity with customer/cloud reliability engineering in similar technology environments.
- Extensive experience in engaging technical teams to discuss use cases, evaluate feature/function requirements, and devise solutions.
- A background in mentoring engineering teams, fostering a culture of collaboration and continuous learning.
At Zscaler, we recognize that diversity fuels innovation and success. We are committed to building a team that reflects a variety of backgrounds and identities, ensuring a culture where everyone feels valued and included. For more details on our dedication to Diversity, Equity, Inclusion, and Belonging, please visit our Corporate Responsibility page.
Benefits
We offer a comprehensive benefits program designed to support our employees and their families at every stage of life, including:
- Diverse health plan options
- Generous time-off policies for vacation and illness
- Parental leave provisions
- Retirement savings options
- Education reimbursement programs
- In-office perks and more
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