Lead Site Reliability Engineer
2 weeks ago
About Zscaler
At Zscaler, our Engineering team has developed the largest cloud security platform globally, and we continue to innovate. With over 100 patents and ambitious plans for service enhancement and global expansion, our team has established us as the leader in cloud security, serving more than 15 million users across 185 countries. We invite you to bring your expertise and enthusiasm to our diverse team of cloud architects, software engineers, and security specialists who empower organizations worldwide to adopt a cloud-first strategy with speed and agility.
Position Overview
We are seeking a skilled Senior Site Reliability Engineer to become a vital part of our Site Reliability Engineering team. Reporting directly to the Manager of Site Reliability Engineering, your responsibilities will include:
- Collaborating with Software Engineering and Infrastructure teams to architect, implement, and deploy comprehensive monitoring solutions.
- Overseeing the deployment of updates, enhancements, and administrative tools/utilities.
- Monitoring applications and services, participating in on-call rotations, and resolving issues while developing strategies to mitigate future incidents.
- Diagnosing problems, addressing issues, and effectively communicating solutions.
Minimum Qualifications
- A minimum of 3 years of experience as a Site Reliability Engineer or in a similar role within a SaaS environment.
- Proficiency in programming languages such as Python or Go, as well as scripting languages like Bash.
- A solid understanding of networking protocols and components, including HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting, and Load Balancing.
- Willingness to work flexible hours, including after hours and weekends, for application releases and deployments.
Preferred Qualifications
- Prior experience in a NOC/SRE on-call capacity.
- Familiarity with SRE fundamentals, including Golden signals.
- Experience with CI/CD and the development of automation frameworks.
Remote Work Options
This position offers the flexibility of remote work.
Diversity and Inclusion
At Zscaler, we believe that diversity fosters innovation, productivity, and success. We are committed to building a team that reflects a variety of backgrounds and identities, contributing to our mission of making business seamless and secure. Our principles guide us in creating a representative and impactful team culture where everyone feels they belong.
Employee Benefits
Our benefits program is designed to support our employees comprehensively. Zscaler proudly offers inclusive benefits tailored to meet the diverse needs of our employees and their families throughout various life stages, including:
- Multiple health plan options.
- Generous time-off policies for vacation and sick leave.
- Parental leave benefits.
- Retirement savings options.
- Education reimbursement programs.
- In-office perks and more.
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