Client Services Coordinator
1 week ago
We are seeking a highly skilled and compassionate Client Services Coordinator to join our team at Community Medical Services. As the face of our clinic, you will be responsible for providing exceptional patient experience and ensuring a smooth flow of operations.
Key Responsibilities- Greet and attend to clients in person and over the phone, providing a warm and welcoming environment.
- Manage patient flow in a fast-paced environment, ensuring timely and efficient service.
- Coordinate intakes, scheduling appointments, and verifying insurance eligibility.
- Establish client payment plans and financial contracts, collecting and posting payments.
- Ensure confidentiality of client and employee information, maintaining a secure and respectful environment.
- Assist in the de-escalation of clients using a trauma-informed approach, providing a safe and supportive space.
- Triage client issues, securing the most appropriate solution and providing excellent customer service.
- Introduce clients to our Recovery Connect engagement app, helping them navigate the platform as needed.
- Complete end-of-day tasks, including reconciling deposits and payment records.
- Verify cash in the cash box at the beginning of the shift and reconcile cash count at the end of the day.
- Use incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients, and/or staff.
- Participate in in-service/education regarding Quality Improvement or required job-focused education.
- Help maintain inventory and assist in ordering clinic supplies.
- Perform general office duties, such as document preparation, scanning, and faxing.
- High School Diploma/GED
- 1+ years of experience in customer service
- 1+ years of front desk experience, preferably at a hospital front desk or multi-physician practice
- Hospital front desk or multi-physician front desk experience preferred
- Ability to communicate clearly and effectively between all organizational levels and with outside providers
- Basic computer knowledge, including ability to navigate electronic health records
- Culturally competent and sensitive to client and employee needs
- Demonstrated ability in medication administration accuracy and ability to maintain accurate client records
- Excellent organizational skills, accuracy, and attention to detail
- Problem-solving, conflict resolution, time management, and strong customer service skills
- Strong team player comfortable working in a fast-paced setting
- Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR
- Flexible with the ability to work in a continuously changing environment
- Ability to work flexible hours, including nights, weekends, and holidays
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Client Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Community Medical Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Services Coordinator to join our team at Community Medical Services. As the face of our clinic, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our front desk.Key ResponsibilitiesGreet and attend to patients in person and over the...
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Client Services Coordinator
1 week ago
Minneapolis, Minnesota, United States Community Medical Services Full time{"title": "Client Services Coordinator", "description": "OverviewAt Community Medical Services, we are seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to our clients and visitors, ensuring a welcoming and professional...
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Client Services Coordinator
4 months ago
Minneapolis, United States Community Medical Services Full timeOverview: Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a professional, pleasant, and trauma-informed manner. The Client Services...
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Client Services Coordinator
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Minneapolis, Minnesota, United States MSS Services Full timeAbout MSS ServicesAt MSS, we believe that working here is more than just a job; it’s a vocation. For over 70 years, our organization has been dedicated to empowering individuals with disabilities in the Twin Cities area, helping them lead lives filled with dignity, purpose, and joy.Position OverviewAs a Service Coordinator, you will be part of a...
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Client Service Coordinator
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Client Service Coordinator
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Client Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Community Medical Services Full timeAbout the RoleCommunity Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional patient experience and ensuring a smooth flow of clients through our facility.Key ResponsibilitiesGreet and Assist Clients: Welcome clients in person...
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Service and Product Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryFairview Health Services is seeking a highly organized and detail-oriented Service and Product Assistant to join our team at the University of Minnesota Medical Center (West Bank) in Minneapolis, MN.Key ResponsibilitiesReceive, deliver, replenish, clean, and maintain medical equipment, supplies, and linen in various areas, including stat rooms,...
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Service and Product Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryFairview Health Services is seeking a highly organized and detail-oriented Service and Product Assistant to join our team at the University of Minnesota Medical Center (East Bank) in Minneapolis, MN.Key ResponsibilitiesReceive, deliver, replenish, clean, and maintain equipment, supplies, linen, and forms in various areas, including stat rooms,...
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Service and Product Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryFairview Health Services is seeking a highly organized and detail-oriented Service and Product Assistant to join our team at the University of Minnesota Medical Center (West Bank) in Minneapolis, MN.Key ResponsibilitiesReceive, deliver, replenish, clean, and maintain equipment, supplies, linen, and forms in various areas, including stat rooms,...
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Service and Product Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryFairview Health Services is seeking a highly organized and detail-oriented Service and Product Assistant to join our team at the University of Minnesota Medical Center (West Bank) in Minneapolis, MN.Key ResponsibilitiesReceive, deliver, replenish, clean, and maintain equipment, supplies, linen, and forms in various areas, including stat rooms,...
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