Branch Manager

4 weeks ago


Saint Joseph, Missouri, United States JP McHale Pest Management Full time
Job Summary:
The Branch Manager is responsible for leading the service execution for our Hudson Valley residential location. This role oversees all facets of the operation, including team leadership, staffing, training and development, customer satisfaction and retention, service delivery, operational efficiency, and new business development.

Key Responsibilities:
Manage branch P&L, monitoring financial performance and expenses, driving growth, and ensuring revenue and profit plans are achieved.
Directly manage the branch field supervisors and through them, the field technicians.
Recruit, interview, hire, and train branch staff.
Monitor regulatory compliance, quality control standards, and ensure safety.
Partner with sales staff on sales plans and forecasts associated with their branch.
Ensure alignment with the company business model and guidelines, including implementing company programs and initiatives.

Requirements:
Strong communications skills, organizational skills, and ability to multitask.
Proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.).
Excellent leadership skills with ability to train, coach, and motivate.
Ability to collaborate with all departments and employees within the organization.
Strategic leader with focus on delivering exceptional customer service.

Education and Experience:
Bachelor's Degree and 5+ years' experience managing a portfolio of business with Profit & Loss ownership and/or experience, leading a team.
Background in Pest Control, Termite, and/or Wildlife control a plus.

Benefits Offered:
Paid time off, paid holidays, medical, dental, and vision insurance, prescription drug program, 401(k) Savings Plans, life insurance, long and short-term disability, accidental, critical illness, and hospital indemnity insurance, employee referral bonus plan.

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