Banking Professional

4 weeks ago


Wellesley, Massachusetts, United States Needham Bank Full time
Job Title: Personal Banker

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Needham Bank. As a Personal Banker, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and promoting our banking products and services.

Key Responsibilities:
  • Provide personalized banking services to our customers, including account opening, maintenance, and management.
  • Build and maintain strong relationships with our customers, understanding their financial needs and providing tailored solutions.
  • Promote and sell our banking products and services, including loans, credit cards, and investment products.
  • Ensure accurate and timely processing of transactions, including deposits, withdrawals, and transfers.
  • Maintain a thorough knowledge of our banking products and services, as well as relevant regulatory requirements.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with other banking teams to achieve business objectives and improve customer satisfaction.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • At least two years of experience in a banking or financial services environment, with a focus on customer service and relationship building.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to interpret and apply banking regulations and policies.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Fluency in written and verbal English, with the ability to communicate effectively with customers and colleagues.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with a company match.
  • A comprehensive training program, including onboarding, product knowledge, and sales skills training.
  • Ongoing support and coaching from experienced banking professionals.
  • A dynamic and collaborative work environment, with opportunities for growth and advancement.

At Needham Bank, we are committed to building a diverse and inclusive workplace, where everyone has the opportunity to succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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