Personal Banker

4 weeks ago


Wellesley, Massachusetts, United States Needham Bank Full time
Job Summary

We are seeking a highly skilled and motivated Personal Banker to join our team at Needham Bank. As a Personal Banker, you will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting bank products and services.

Key Responsibilities
  • Provide personalized banking services to clients, including account opening and maintenance, transaction processing, and customer support.
  • Build and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions.
  • Stay up-to-date on bank products and services, promoting them to clients and identifying opportunities for growth.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Perform additional duties as requested or assigned.
Requirements
  • High School Diploma or equivalent required.
  • Two plus years of teller or cash handling experience with accurate balancing record.
  • Customer service experience and/or sales experience preferred.
  • Ability to work a flexible schedule, including Saturday mornings.
  • Ability to lift 30 pounds.
  • Basic knowledge of keyboard and computer skills.
  • Ability to perform basic arithmetic operations with the use of a calculator.
  • Must have basic business acumen and professionalism.
  • Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated.
  • Must have reliable transportation.
  • Fluent in written and verbal English.
  • Willing to become a Notary Public in MA.
  • Ability to adhere to Needham Bank's Core Values.
What We Offer

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee, including fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.

We are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. We will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.


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