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Security Operations Manager
2 months ago
The Security Operations Manager will be responsible for supporting department performance, effective cost controls, development, training, and retention of key officers. This includes strengthening relationships with local law enforcement agencies, optimizing security preparedness and response, and overseeing physical security investigations.
Key Responsibilities- Stay up-to-date on the local security environment and identify emerging security trends that may impact the company.
- Manage the implementation of preventative safety and security programs and training across all accounts.
- Oversee and direct the supervision of the day-to-day security operations at each designated post.
- Conduct site visits, ensure post orders are updated and followed, and evaluate the guard's performance.
- Analyze and investigate threats and security incidents impacting our clients.
- Develop, implement, and rehearse emergency response and crisis management plans.
- Support post commanders and managers in their operations.
- Follow all policies and procedures put forth by each client.
- Maintain/enforce grooming standards.
- Bachelor's degree or equivalent work experience.
- Valid Driver's License with clean driving records.
- Valid Guard Card.
- CPR Certificate.
- Military background is a plus.
- Strong knowledge of security operations and building operations with excellent communication skills.
- Highly proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
- Excellent customer service skills and the ability to develop long-term relationships with clients and employees.
- Must demonstrate time management and organizational skills.
- Must be self-motivated, detail-oriented, and have a passion for teaching others.
- Must be able to work a flexible schedule, including days, nights, weekends, and holidays.
- Must have excellent customer relationship management skills.
- Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computation.
- Computer/technological literacy.
- Ability to work with minimal supervision.
Platinum Security is a leading provider of private security services, with a strong reputation for delivering high-quality security solutions to clients across various industries. Our team of experienced security professionals is dedicated to providing exceptional service and support to our clients, ensuring their safety and security needs are met.
