Customer Service Associate
7 days ago
Customer Service Associate
About the JobVallen is seeking a Customer Service Associate to join our team. In this role, you will be responsible for providing exceptional service to Vallen's customers by purchasing products, goods, and materials that meet the organization's exceptional standards of price, quality, timing, and reliability of supply.
Key Responsibilities- Procurement: Perform procurement activities to ensure customer demand for products and materials is met and aligned with Vallen's purchasing strategies.
- Vendor Management: Research, assess, and make recommendations for vendors and/or specific items to ensure they comply with specifications and meet customer quality, pricing, and delivery standards.
- Quality Control: Monitor the quality and timeliness of products and materials supplied; coordinate the return of damaged goods and/or replacement items.
- Education: High school diploma or equivalent; 1+ years of experience in the field of Procurement preferred.
- Skills: Excellent customer service skills; computer skills and aptitude to learn ERP and Inventory Management applications.
- Work Environment: Long periods of time working on a computer and performing repetitive key-boarding activities; work may be in a manufacturing environment with exposure to dirt, smoke, heat, cold, etc.
The estimated salary for this role is $65,000 - $85,000 per year, depending on experience.
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