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Vending Machine Service Operations Manager

1 month ago

North Berwick, Maine, United States The Wittern Group Full time

The Wittern Group seeks an experienced Vending Machine Service Operations Manager to coordinate vending machine technician teams, manage service orders, and ensure smooth operations in a fast-paced environment.

Key Responsibilities:
  • Service Order Management: Review incoming service requests, create detailed work orders, and assign tasks to technicians.
  • Dispatch and Support: Communicate with technicians, provide clear details, and track progress.
  • Billing and Payments: Review technician reports, generate accurate invoices, and manage customer accounts.
  • Technician Management: Maintain schedules, process payroll, and track certifications.

Requirements:

  • A high school diploma or equivalent is required, while an associate's degree in business administration or a related field is preferred.
  • Minimum 2 years of experience in service coordination, logistics, or a similar role are necessary.
  • Strong understanding of scheduling principles, work order management, and basic accounting practices is essential.
  • Excellent communication and interpersonal skills are required.
  • Proficient in computer software applications, including service management systems and accounting software.
  • Strong analytical and problem-solving skills are also required.
  • Excellent organizational skills with a keen eye for detail are necessary.
  • The ability to work independently and take initiative to solve problems is crucial.

Estimated Salary: $65,000 - $80,000 per year, depending on location and experience.