IT Service Desk Representative

5 days ago


Portage, Michigan, United States REQ Solutions Full time

Join our dynamic team at REQ Solutions as an IT Service Desk Representative In this role, you will be responsible for troubleshooting application issues, diagnosing desktop/laptop software problems, and providing excellent customer support.

Salary: $55,000 - $75,000 per year (dependent on experience)

Key Responsibilities:

  • Troubleshoot software, hardware, and networking issues
  • Install and configure software and drivers
  • Collaborate with internal teams to resolve complex issues

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility to work varied shifts, including weekends and holidays


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