Hotel Receptionist

Job Summary

We are seeking a Front Desk Agent to join our team at the Courtyard Kalamazoo Portage. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring that all guests have a memorable stay.

Responsibilities:

• Greet and register guests in a friendly and welcoming manner.
• Answer guest inquiries about hotel services, facilities, and hours of operation.
• Handle requests for information, mail, and messages in an efficient and courteous manner.
• Process check-ins and check-outs, handle room assignments, and ensure accurate accounting procedures.
• Maintain up-to-date knowledge of hotel amenities, local area attractions, and events.
• Perform other duties as assigned to ensure seamless guest service and hotel operations.

About Us:

Aimbridge Hospitality is a global leader in third-party hotel management, with a portfolio of over 1,550 hotels worldwide. We are committed to delivering exceptional results and fostering a culture of excellence and innovation.

What We Offer:

• A competitive salary of approximately $14.50 per hour, plus benefits and opportunities for advancement.
• A dynamic work environment with a diverse team of professionals.
• The chance to develop your skills and expertise in hospitality and customer service.
• A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, and more.