Guest Service Representative

4 weeks ago


Portage, Michigan, United States Spencer Gifts Full time

We are seeking a Guest Service Representative to join our team at Spencer's. As a key member of our sales floor, you'll be responsible for providing exceptional guest services, operating POS systems efficiently, and supporting the Store Management Team in driving sales growth and operational excellence. With a strong focus on customer satisfaction and employee development, we offer a competitive salary range of $18-$22 per hour, depending on location and experience.

About the Role

As a Guest Service Representative at Spencer's, you'll have the opportunity to work with a dynamic team, develop new skills, and grow your career in a fun and supportive environment. Our ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Maintain high levels of customer service and ensure a positive shopping experience for all guests.
  • Operate POS systems accurately and efficiently, maintaining the security of cash and company assets.
  • Support the Store Management Team by contributing to sales growth, merchandising efforts, and operational processes.
Requirements

To be successful in this role, you'll need:

  • A strong desire to deliver exceptional customer service and build lasting relationships with guests.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and individuals.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.
  • The ability to work a variety of shifts, including evenings, weekends, and holidays.
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range of $18-$22 per hour.
  • Opportunities for career advancement and professional growth.
  • A fun and supportive work environment.
  • Ongoing training and development programs.


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