Hotel Receptionist

Front Desk Agent Job Summary

This position requires a friendly and efficient individual who can provide exceptional customer service to our guests.

We are seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for greeting and registering guests, making and modifying reservations, and providing information about hotel services and amenities.

Responsibilities:

• Greet and welcome guests upon arrival
• Register guests and assign rooms
• Process guest requests and resolve any issues that may arise
• Provide information about hotel services and amenities
• Upsell and promote hotel services and packages

Requirements:

• High school diploma or equivalent required
• Experience in a hotel or related field preferred
• Excellent communication and interpersonal skills
• Ability to work in a team environment
• Basic knowledge of Microsoft Office Suite

Salary: $14.50 per hour, based on location and experience.

Location: Portage, MI

About Aimbridge Hospitality:

Aimbridge Hospitality is a leading third-party hotel management company with over 1,550 hotels worldwide. We offer a range of career opportunities in hospitality, from front desk agents to general managers.