Help Desk Technician

7 days ago


Portage, Michigan, United States REQ Solutions Full time

REQ Solutions is looking for a skilled Help Desk Technician to provide top-notch technical support to our clients. As a Help Desk Technician, you will be responsible for troubleshooting technical issues, installing and configuring software, and providing exceptional customer service.

Salary: $40,000 - $60,000 per year (dependent on experience)

Key Responsibilities:

  • Troubleshoot software, hardware, and networking issues
  • Install and configure software, print drivers, and utilities
  • Document and escalate complex issues to senior technicians

Requirements:

  • 1-3 years of related work experience or equivalent combination of education and experience
  • Excellent communication and teamwork skills
  • Ability to work in a fast-paced environment and adapt to changing priorities


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