Administrative Assistant

3 days ago


Springfield, Massachusetts, United States Behavioral Health Network Full time
Administrative Assistant Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Behavioral Health Network. The successful candidate will provide administrative support for the day-to-day functioning of our programs, including funds disbursement and reconciliation, attending meetings, and data entry.

Key Responsibilities:
  • Operate telephone and voice mail systems in a timely and welcoming manner.
  • Maintain the appearance of waiting rooms, kitchens, conference rooms, and office areas.
  • Greet and direct visitors in a courteous and professional manner.
  • Contact staff in a timely manner to inform them of visitor arrivals.
  • Assist individuals served in getting to their destinations within the building.
  • Assist with processing staff paperwork.
  • Provide program-specific data entry and recordkeeping as required.
  • Tabulate and reconcile receipts.
  • Maintain accurate client records and complete reports as needed.
  • Enter changes to client data, including demographic and insurance information, into the Electronic Health Record (EHR) with high accuracy.
  • Work closely with clinical staff to resolve administrative matters related to billing.
  • Assist with preparing productivity and utilization reports for programs as needed.
  • Oversee the disbursement and management of Rep Payee funds in coordination with other program staff.
  • Obtain prior authorizations with insurance companies.
Additional Duties and Responsibilities:
  • Organize data for Quarterly Reports.
  • Oversee receipts and data reports for Contingency funds.
  • Review all invoices and budgets for data entry before submitting to fiscal.
  • Assist in month-end closing of in-house accounts, credit card, and contingency funds.
  • Take notes at meetings and create meeting minutes.
  • Perform other duties as assigned.
Requirements:
  • High School Diploma or GED required.
  • Previous office experience preferred.
  • Ability to schedule, meet, and maintain daily and monthly routines.
  • Ability to work extensively with computers and software with minimal supervision.
  • Familiarity with EIM application preferred.
  • Familiarity with Smartsheet and Excel preferred.
  • Experience in Accounts Payable/Receivable required.


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