Administrative Professional

5 days ago


Springfield, Massachusetts, United States Mental Health Association Full time
Job Title: Administrative Assistant

Mental Health Association is seeking a highly organized and innovative administrative professional to ensure the smooth operation of quality services.

A successful candidate will have proven administrative experience with a background in human services, case management, basic data entry and analysis, and electronic health records.

We are looking for a highly organized individual with a passion for strengthening systems and working alongside a highly productive team.

The ideal candidate will be efficient and able to work with others to achieve common goals.

Key Responsibilities:
  • Creation of forms and worksheets
  • Maintenance of medical records in physical and electronic form
  • Utilization of the electronic health record to generate reports
  • Data entry into electronic health records and other software systems (Virtual Gateway)
  • Assistance in management of schedules, open positions, and onboarding
  • Management of participant consents and other relevant deadlines
  • Assistance in tracking client insurance and billing
  • Making copies, compiling reports and data, scanning records
Requirements:
  • Ability to work with a diverse team efficiently
  • Ability to manage multiple priorities regularly
  • Ability to take notes, follow processes and procedures
  • Familiarity or ability to learn and follow all confidentiality processes and procedures
  • Ability to treat each team member, vendor, and collateral contact with respect, integrity, and compassion
  • Proficiency in Microsoft Office products including Word, Excel, Outlook, OneNote
  • Ability to learn new software like Complete Payroll (Employee Payroll/Information), EHANA (electronic health care record), RELIAS (online training portal) RED CAP
  • Proficient with administrative processes like using the phone, scanning, emailing, setting up meetings
  • Excellent communication skills and ability to represent division programs to the public


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