Westgate Resorts Ambassador

9 hours ago

Las Vegas, Nevada, United States Westgate Resorts Full time

Job Title: OPC Greeter

Job Summary:

We are seeking a highly motivated and enthusiastic OPC Greeter to join our team at Westgate Resorts. As a key member of our sales team, you will be responsible for promoting our resorts through arranging tours for qualified potential timeshare purchasers, booking room nights, selling attraction tickets, and providing concierge services in contracted locations.

Key Responsibilities:

  • Promote Westgate Resorts through arranging tours for qualified potential timeshare purchasers
  • Book room nights for guests that walk into the welcome centers
  • Maintain a professional appearance and work environment at all times
  • Initiate contact with as many people as possible
  • Engage guests to direct them towards the Marketing Coordinator
  • Promote interest in Westgate Resorts
  • Direct and transition guests from themselves to the Marketing Coordinator
  • Assist OPC in sending eligible guests to preview one of our resorts
  • Maintain performance standards, up to and including production
  • Direct and assist guests to transportation pick-up location
  • Stand for undetermined periods of time, use written tools, speak clearly, hear effectively, and lift up to twenty-five pounds
  • Work outside, inside, and in inclement weather
  • Hand out collateral required in the Marketing process
  • Maintain accurate and up-to-date knowledge of the area and surroundings
  • Give accurate directions

Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
  • Requires a flexible work schedule including mornings, nights, weekends, and holidays
  • Must be outgoing and assertive
  • May be required to stand for long periods of time in outdoor and/or indoor environments
  • Must be able to handle cash and tickets accurately and securely
  • Enjoy working with tourists
  • Positive, self-motivated, and able to work in a team environment
  • Excellent face-to-face customer service skills
  • Will need to be able to overcome objections
  • Passionate about genuinely helping clients get a better deal and improving their overall vacation experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence

Why Westgate?

  • Comprehensive health benefits – medical, dental, and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Members (hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs

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