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Patient Services Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ardent Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities- Customer Service: Greet patients and visitors, respond to phone calls, and provide timely and courteous assistance.
- Registration and Scheduling: Collect and verify patient information, register patients, and schedule appointments with physicians and providers.
- Insurance and Billing: Verify insurance coverage, collect payments, and complete charge slips for data entry.
- Medical Records: Ensure medical records are complete and available for patient care.
- Team Collaboration: Work collaboratively with healthcare professionals to provide quality patient care and maintain a positive work environment.
- Education: High School Diploma or equivalent required.
- Experience: Previous customer service or medical office experience preferred.
Ardent Health is committed to providing a supportive and inclusive work environment. As a Patient Services Representative, you will have the opportunity to grow and develop your skills in a dynamic and fast-paced healthcare setting.