Business Collections Specialist

4 days ago


Redwood City, California, United States Omni Inclusive Full time

Job Summary:

Omni Inclusive is seeking a highly motivated and detail-oriented Business Collections Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring timely collections of customer payments and maintaining excellent relationships with our clients.

Key Responsibilities:

  • Improve Day Sales Outstanding (DSO): Analyze and optimize our collections process to reduce DSO and meet company goals.
  • Manage Past Due Accounts: Proactively contact customers to enforce agreed payment terms and resolve any discrepancies in a timely manner.
  • Payment Arrangements: Work with customers to schedule payment arrangements on upcoming and past due invoices, promoting electronic invoicing and converting accounts to ACH/checks from credit card payments.
  • Account Maintenance: Update account information to ensure contact and other required information is current.
  • Invoice Discrepancies: Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately.
  • Communication: Collaborate with field personnel to discuss problem accounts and situations to meet common goals.

Requirements:

  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software.


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