Business Collections Specialist
4 days ago
Job Summary:
Omni Inclusive is seeking a highly motivated and detail-oriented Business Collections Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring timely collections of customer payments and maintaining excellent relationships with our clients.
Key Responsibilities:
- Improve Day Sales Outstanding (DSO): Analyze and optimize our collections process to reduce DSO and meet company goals.
- Manage Past Due Accounts: Proactively contact customers to enforce agreed payment terms and resolve any discrepancies in a timely manner.
- Payment Arrangements: Work with customers to schedule payment arrangements on upcoming and past due invoices, promoting electronic invoicing and converting accounts to ACH/checks from credit card payments.
- Account Maintenance: Update account information to ensure contact and other required information is current.
- Invoice Discrepancies: Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately.
- Communication: Collaborate with field personnel to discuss problem accounts and situations to meet common goals.
Requirements:
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and other relevant software.
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