Personal Lines Account Manager

4 weeks ago


Grand Rapids, Michigan, United States Lake Michigan Credit Union Full time
About the Role:

We're seeking a skilled Personal Lines Account Manager to join our team at Lake Michigan Credit Union. As a key member of our insurance services team, you'll be responsible for providing exceptional service to our Personal Lines clients.

Key Responsibilities:

Assist and educate clients on insurance coverages and exclusions
Answer inbound calls and process policy changes/premium payments
Handle Underwriting requests and review policy renewals and remarkets
Work closely with Producers and Sales team on new accounts and changes to existing accounts

Requirements:

High school degree or equivalent
Active or willing to obtain a Property & Casualty License
Superior customer service skills
Well-organized and self-motivated with experience in a high-volume, fast-paced environment

About Us:

Lake Michigan Credit Union is a not-for-profit institution owned by its members. We're committed to providing exceptional service and value to our members, and we're looking for talented individuals to join our team. If you're passionate about delivering outstanding customer service and have a strong background in insurance services, we encourage you to apply for this exciting opportunity.

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