Commercial Account Manager

3 weeks ago

Grand Rapids, Michigan, United States Allied Universal® Technology Services Full time
Job Overview

Embark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you'll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal, we don't just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Key Responsibilities
  • Exceed sales goals as established by the organization
  • Manage existing commercial customers
  • Identify and develop new commercial-level customer prospects
  • Utilize consultative sales techniques in customer development situations
  • Prepare and present company offerings to end-user customers
  • Communicate with Project Managers on a consistent basis as required to ensure timely and consistent delivery of work to dedicated customer base
  • Aggressively grow service and maintenance agreements as part of solution-selling process
  • Determine hosted, managed, and monitored sales opportunities with new customer prospects
  • Prepare timely and accurate solution proposals
  • Maintain quality assurance by following organizational standards
Requirements
  • High School Diploma required; Associates Degree or Bachelor's Degree preferred
  • 2+ years of sales and account management experience in the Electronic Security Integration industry
  • The ability to work in a dynamic team environment with an expanding customer base
  • Ability to work in a fast-paced environment; capable of managing multiple tasks, setting priorities, and meeting deadlines
  • Must possess excellent written and verbal communication skills; the ability to communicate with people via email, over the phone, and in person is required
  • Highly-motivated and customer service-oriented
  • Commitment to professional, ethical, and compliant business practices
  • Ability to establish and maintain effective working relationships with both internal and external customers
  • Ability to perform 20% office and 80% off-site customer development and to conduct site visits and job walks
  • Experience selling these or similar security platforms a plus - Software House, Lenel, S2, BRIVO, Open Options, Exacq, Milestone, ONSSI, Axis, American Dynamics, DMP, Bosch, Commend, Talk-A-Phone, Fluidmesh, Silent Knight, Gamewell - FCI, March Networks
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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