Guest Services Associate

2 weeks ago


Austin, Texas, United States Proper Hospitality LLC Full time
Position Overview

Proper Hospitality LLC is in search of a dedicated Guest Services Associate. This role is essential in providing a warm welcome and exceptional service to our esteemed guests.

Key Responsibilities:

  • Welcome and escort guests upon arrival.
  • Assist with luggage handling and transportation arrangements.
  • Manage guest requests, reservations, and various tasks as needed.
  • Maintain comprehensive knowledge of hotel amenities and services.
  • Ensure timely and accurate delivery of guest items and services.
  • Communicate relevant guest feedback to management and other departments.

Qualifications:

  • 1-3 years of experience in a similar hospitality role.
  • Demonstrated motivation and outstanding customer service skills.
  • Excellent communication abilities, both verbal and written.
  • Strong organizational skills with the ability to prioritize tasks in a dynamic environment.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Company Culture:

At Proper Hospitality LLC, we pride ourselves on our commitment to excellence in the hospitality industry. Our team is composed of passionate individuals who share a love for providing exceptional service. We believe in doing things the right way, ensuring that every guest experience is memorable.

We are an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences. Proper Hospitality LLC is committed to creating an inclusive environment for all employees.



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