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Guest Services Manager
2 months ago
Compass Group USA
Position:
We are seeking a full-time Guest Services Manager to lead our front desk operations.
Location:
Online applications accepted only.
Schedule:
Full-time schedule. Monday - Friday and weekends. Days and hours may vary. More details will be provided during the interview process.
Requirements:
Previous experience in hotel front desk operations is highly preferred.
Compensation:
$20.00 per hour.
Benefits:
Free meals, uniforms, and laundering services available at select locations.
Overview:
As a Guest Services Manager, you will oversee the activities of associates during your shift, ensuring that all job expectations are met while adhering to company policies and procedures.
Key Responsibilities:
1. Provide training and create work schedules for team members.
2. Evaluate employee performance, recognizing high achievers and addressing performance issues.
3. Prepare reports for management, ensuring quality, productivity, and safety standards are met.
4. Serve as the primary contact for employee inquiries and requests.
5. Mentor and develop staff, encouraging professional growth and goal setting.
6. Perform additional duties as assigned.
Employee Benefits:
Compass Group offers a variety of benefits to associates, including:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits such as Critical Illness Insurance, Accident Insurance, and more.
Full-time associates also receive:
- Medical, Dental, and Vision Insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
About Compass Group:
We are committed to excellence in the foodservice industry and pride ourselves on our diverse and inclusive workplace. We treat all applicants and associates fairly based on their abilities and experiences, without regard to any classification protected by law.
Disclaimer:
This job description is not an exhaustive list of all responsibilities, skills, tasks, or requirements associated with this position. The company reserves the right to modify or change essential functions based on business necessity.
