Hospitality Operations Manager
2 weeks ago
We are seeking a dynamic and experienced Food and Beverage Supervisor to join our team at the Marriott Phoenix Resort Tempe at the Buttes.
About UsThe Phoenix Resort Tempe at The Buttes is an upscale resort offering a variety of dining experiences across multiple outlets, including our renowned signature restaurant, Top of The Rock. Our dedication to providing exceptional service and unforgettable culinary experiences to our guests sets us apart in the industry.
Job SummaryThe Food and Beverage Supervisor will be responsible for managing the daily operations of all food and beverage outlets within the resort, ensuring efficient and smooth service. This role involves supervising staff, maintaining high standards of service, and adhering to health and safety regulations.
Key Responsibilities:- Oversee the daily operations of all food and beverage outlets, ensuring timely and seamless service delivery.
- Supervise, train, and mentor staff to maintain high levels of productivity, quality, and customer satisfaction.
- Ensure compliance with health, safety, and sanitation standards across all outlets.
- Monitor and manage inventory levels, ordering supplies, and controlling stock effectively.
- Address customer complaints and feedback promptly and professionally.
- Collaborate with the culinary team to develop and update menus, considering seasonal availability and guest preferences.
- Support regular staff meetings and training sessions to drive continuous improvement.
- Maintain excellent communication and coordination between all food and beverage outlets.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays as required.
- Certification in food safety and sanitation is highly desirable.
- We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus a range of benefits including Health and Dental Insurance, company-paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) match, paid vacation, paid holidays, paid sick days, free hotel rooms, and hotel discounts.
We are an equal opportunity employer.
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