Hotel Operations Manager

7 days ago


Tempe, Arizona, United States MCR Hotels Full time

Job Summary:

We are seeking an experienced Hotel Operations Manager to join our team at MCR Hotels. As a key member of our hotel management staff, you will be responsible for overseeing the day-to-day operations of the housekeeping department, ensuring that all guests have a clean and comfortable stay.

About the Role:

The successful candidate will have a proven track record in hotel management, with experience in leading teams and managing budgets. You will be responsible for maintaining high standards of cleanliness and guest satisfaction, while also ensuring that all hotel policies and procedures are adhered to.

Key Responsibilities:

  • Housekeeping Operations: Oversee the daily operations of the housekeeping department, ensuring that all rooms are cleaned and maintained to a high standard
  • Team Management: Lead and manage a team of housekeeping staff, providing guidance and support to ensure they meet their targets and deadlines
  • Budget Management: Manage budgets and allocate resources to ensure that all operational costs are met
  • Guest Satisfaction: Ensure that all guests have a positive experience, responding promptly to any issues or concerns
  • Compliance: Ensure that all hotel policies and procedures are adhered to, including health and safety protocols

Requirements:

  • Experience: At least 3 years' experience in hotel management, with a focus on housekeeping operations
  • Education: Bachelor's degree in Hospitality or a related field
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Certifications: Certified Hotel Administrator (CHA) or similar certification

What We Offer:

  • Salary: $60,000 - $80,000 per year, depending on experience
  • Benefits: Comprehensive health insurance, paid time off, and retirement options
  • Opportunities: Career advancement opportunities within the company, with a focus on developing your skills and expertise

Estimated Salary: $65,000 - $75,000 per year


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