Client Relations Supervisor, Foam Products
2 weeks ago
Industry Sector:
Manufacturing
Why Explore This Career Opportunity
Attractive compensation package
Prospects for professional growth and advancement within the company
Flexibility for remote work arrangements
Encouraging and cooperative workplace culture
Opportunity to enhance customer satisfaction and contribute to sales performance
Key Responsibilities
Overseeing the complete sales operations and service for all Foam Product orders
Building and maintaining customer relationships, resolving issues, and managing budget allocations
Facilitating efficient order processing and shipping protocols
Leading both on-site and remote customer service teams
Executing and assessing sales and marketing initiatives within Customer Service
Essential Qualifications
Bachelor's degree in a relevant discipline is preferred
At least 5 years of experience in a customer service management role
Proven leadership abilities with excellent communication skills
Strong professional written and verbal communication capabilities
Proficient in SAP and familiar with Microsoft Office applications is preferred
Desirable Qualifications
Experience in managing remote teams
Willingness to travel domestically approximately 5% of the time
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