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Office Administration Coordinator

2 months ago


Cleveland, Ohio, United States The Centers Full time
Position Overview:
As an integral part of our organization, the Administrative Support Specialist plays a crucial role in ensuring smooth operations within our residential facilities. This position involves providing essential administrative and clerical assistance to the team, enhancing the overall efficiency of our services.

Key Responsibilities:
1. **Communication Management:**
- Greet visitors and clients warmly, ensuring a welcoming environment.
- Answer and direct phone calls, assessing the needs of callers and routing them appropriately.

2. **Administrative Support:**
- Maintain and organize office files, ensuring easy access to important documents.
- Assist in scheduling appointments and meetings, preparing necessary materials, and taking minutes during meetings.

3. **Client Interaction:**
- Receive and assist clients, visitors, and guests, directing them to the appropriate areas.
- Manage incoming donations and maintain records as required.

4. **Clerical Duties:**
- Perform various clerical tasks including typing correspondence, managing logs, and preparing reports.
- Maintain databases and ensure accurate record-keeping for clients and vendors.

Qualifications:
- High school diploma or equivalent, with at least one year of experience in a similar role.
- Proficiency in typing and familiarity with office technology and software.

Skills and Attributes:
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written.
- Ability to maintain confidentiality and handle sensitive information with discretion.

Work Environment:
This position is based in a smoke-free environment, requiring the ability to work during non-traditional hours as needed. The role demands physical capacity for tasks such as sitting for extended periods and responding to various inquiries in a dynamic setting.

Commitment to Diversity:
The Centers is dedicated to fostering an inclusive workplace that values diversity and promotes equity. We welcome applicants from all backgrounds and experiences.