Technical Support Specialist

3 weeks ago


Annapolis, Maryland, United States Independent Software Full time
Job Summary

We are seeking a skilled Local Support Technician to join our team at Independent Software. As a key member of our technical support team, you will be responsible for fabricating, installing, maintaining, and repairing electronic, mechanical, and/or other types of components and equipment.

Key Responsibilities
  • Troubleshoot hardware and software problems and interconnectivity issues
  • Modify, move, and install new equipment
  • Perform technical tasks and provide site support
Requirements
  • High School Diploma or GED and 10 years' experience or a bachelor's degree and 5 years' experience
  • IAT Level 1 certification required
  • Active TS/SCI with Polygraph security clearance
Working Conditions

This role requires lifting equipment that weighs 20-30 pounds, walking and standing, pushing, and pulling; working around, under, and over desks, as well as professional personal interactions with customers.

Preferred Qualifications
  • Knowledge of most mechanical and electrical concepts, terms, and tools
  • Experience with Windows, desktops, Lexmark printers, and multifunctional devices, and application support

We are an Equal Opportunity Employer and welcome applications from diverse candidates.



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