Senior Technical Support Specialist

4 days ago


Annapolis, Maryland, United States Oracle Full time
Job Description

Job Title: Senior Technical Support HCM Cloud

Job Summary:

We are seeking a highly skilled Senior Technical Support HCM Cloud professional to join our team. As a Senior Technical Support HCM Cloud, you will be responsible for providing technical support and solutions to our customers using Oracle HCM Cloud products.

Key Responsibilities:

  • Provide technical support and solutions to customers using Oracle HCM Cloud products
  • Responsible for resolving complex technical issues and providing expert-level support
  • Collaborate with cross-functional teams to resolve customer issues and improve product quality
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in training and development programs to stay up-to-date with the latest product features and technologies

Requirements:

  • 3+ years of experience in technical support or a related field
  • Strong technical skills and knowledge of Oracle HCM Cloud products
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and cover letter, to our website.



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