Senior Technical Support Specialist
4 days ago
Job Title: Senior Technical Support HCM Cloud
Job Summary:
We are seeking a highly skilled Senior Technical Support HCM Cloud professional to join our team. As a Senior Technical Support HCM Cloud, you will be responsible for providing technical support and solutions to our customers using Oracle HCM Cloud products.
Key Responsibilities:
- Provide technical support and solutions to customers using Oracle HCM Cloud products
- Responsible for resolving complex technical issues and providing expert-level support
- Collaborate with cross-functional teams to resolve customer issues and improve product quality
- Develop and maintain technical documentation and knowledge base articles
- Participate in training and development programs to stay up-to-date with the latest product features and technologies
Requirements:
- 3+ years of experience in technical support or a related field
- Strong technical skills and knowledge of Oracle HCM Cloud products
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and cover letter, to our website.
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