Business Development Representative

4 weeks ago


San Rafael, California, United States Price Family Dealerships Full time
Job Summary

We are seeking a highly skilled Business Development Representative to join our team at Price Family Dealerships. As a Business Development Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Answer inbound calls and direct callers to the appropriate associate within the dealership.
  • Make customer service appointments and ensure timely follow-up.
  • Look up customer service records and advise customers of services and warranty information.
  • Verify customer vehicle status and provide updates as necessary.
  • Conduct yourself in a friendly and professional manner on the phone or in person with customers, vendors, clients, and job candidates.
  • Take messages and deliver them to the appropriate dealership associate.
  • Perform clerical duties such as photocopying, faxing, filing, and collating as needed.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Patient and pleasant demeanor when dealing with challenging customers.
  • Ability to speak, read, and write English clearly. Bilingual a plus, but not required.
  • Automotive experience a plus, but not required.
  • Team player with a dependable attitude.
  • Ability to type at a moderate pace to capture new customer information efficiently.
  • Comfort and familiarity with using and learning various software applications.
Working Conditions
  • Working conditions are consistent with working in an office environment.
Salary

$19-21/hour



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