Epic Systems Analyst

2 weeks ago


Raleigh, North Carolina, United States Cynet Systems Full time
Job Overview:

As an integral part of our team at Cynet Systems, the EHR Epic Analyst will be responsible for ensuring optimal functionality of the Epic application.

Key Responsibilities:
  • Act as the main support contact for users of the application, addressing their needs and concerns.
  • Engage in the development, design, configuration, scripting, testing, and support of applications tailored to business, research, and educational functions.
  • Utilize programming skills to devise solutions for daily operational challenges, including the maintenance and enhancement of complex, interconnected applications.
  • Assess hardware availability and software prerequisites to ensure system efficiency.
  • Diagnose and resolve issues that may arise within the application.
  • Facilitate workflow design, conduct system builds and tests, and analyze technical challenges related to Epic software.
  • Implement requested modifications to the system as needed.
  • Serve as a bridge between end users' workflow requirements and the Epic implementation team.
  • Maintain consistent communication with Epic representatives, participating in regular project team meetings.
  • Develop a comprehensive understanding of operational needs to guide the organization’s workflow direction through site visits and collaborative sessions.
  • Continuously review project statuses and issues with leadership to ensure alignment and progress.
  • Conduct weekly meetings with team members to discuss deliverables, shared challenges, user feedback, budget considerations, and upcoming milestones.

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