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Epic Application Analyst

2 months ago

Raleigh, North Carolina, United States Crescens Full time
Job Title: EHR Epic Analyst
Location: Remote
Duration: Long-term Contract

** ONLY CANDIDATES WITH CURRENT CERTIFICATIONS IN THE MODULES WILL BE CONSIDERED.**

Job Overview:
The EHR Epic Analyst will undertake critical functions as an Epic Application Coordinator/Analyst, focusing on the construction and support of various EpicCare Inpatient modules. This includes, but is not limited to, Clinical Documentation, Secure Chat & Rover, Clinical Case Management, Behavioral Health, and Long-Term Care.

Key Responsibilities:
  • Act as the primary support liaison for the designated Epic modules, ensuring effective communication and issue resolution.
  • Engage in the development, design, configuration, scripting, testing, and support of applications tailored to the operational needs of clients.
  • Utilize programming skills to devise solutions for everyday challenges, including the maintenance and enhancement of interconnected applications.
  • Assess hardware and software requirements to optimize application performance.
  • Identify and troubleshoot issues within the application, implementing effective resolutions.
  • Facilitate workflow design, system testing, and address technical challenges associated with Epic software.
  • Implement requested modifications to the system in alignment with user needs.
  • Serve as a bridge between end-user workflow requirements and Epic implementation teams.
  • Maintain ongoing communication with Epic representatives, participating in project team meetings.
  • Gain insights into operational needs through site visits and collaborative sessions to guide workflow direction.
  • Continuously review project statuses and issues with leadership to ensure alignment with organizational goals.
  • Conduct weekly meetings with team members to discuss deliverables, shared challenges, user feedback, budget considerations, and upcoming milestones.
Required Qualifications:
  • Current Epic certification in EpicCare Inpatient - Clinical Documentation, Secure Chat & Rover, Clinical Case Management, Behavioral Health, and Long-Term Care.
  • Experience in Epic implementation or operational support.
  • Background in Health IT.
  • Familiarity with Epic tools such as Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
  • Understanding of clinical workflows and their implications.
  • Ability to communicate technical concepts to clients effectively.
  • Knowledge of clinical and regulatory requirements specific to behavioral health settings.
  • Understanding of typical billing workflows.
  • Proficient in application development and system integration.
  • Thorough understanding of data management and system usage through testing and scenario development.
  • Skilled in enterprise systems and best practices related to business operations.
  • Familiarity with security protocols for utilized systems.
  • Comprehensive knowledge of current system architecture for effective troubleshooting.
  • Ability to manage project timelines, financial resources, and team activities to ensure successful outcomes.
  • Experience across the entire development lifecycle, including specification, workflow analysis, and quality assurance.
  • Capability to coordinate and direct application design and development processes.
  • Experience in assessing user needs through discussions with stakeholders.